3 min readDataQualitySupport

Venue Maps and Seat Attributes: Reducing Mismatch Rate

Editorial Team
Editorial Team
Wholesale Tickets Editorial
Ticket brokerage office with multiple screens

Most mismatches come down to inconsistent naming or ambiguous attributes. Fix the taxonomy; fix the mismatches.

Define a canonical seat model

Use a consistent schema: section, row, seats, side, obstructed, partial view, ADA, delivery method, face value, and source.

Map governance

  • Assign map owners per venue and track change logs.
  • Run quarterly audits on top venues to validate seat attributes.
  • Flag ambiguous sections and enforce manual confirmation before listing.

Training and feedback

Share mismatch examples and run short refreshers with buyers and support. Close the loop quickly.

Published by Wholesale Tickets Editorial
Topics: Data, Quality, Support

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